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Privacy Policy
Please know that any information collected in conjunction with any of these opportunities will be strictly used for only the intention it was collected. Never, in any case, do we sell or distribute information gathered to anyone, nor do we make our mailing lists available to anyone. We might, however, use this information in conjunction with a marketing partner, where we control when and how we use the information. Any information used in this specific manner would be in the categorized and generic format, and not individual names, email addresses, etc.
SECURE ONLINE PURCHASING FROM K'NEX
Only those 18 or older can make an online purchase from K'NEX. The online form requires the purchaser's real name, billing and shipping addresses, phone number, e-mail address and credit card information in order to complete the order. We accept only valid MASTERCARD or VISA credit cards in the name of the purchaser. We, of course, submit this information to the credit card company, which will use its own methods of verifying addresses and identities. This information will be used only to process and ship the order and will not be retained online after the order has been submitted. It will be kept in a secure off-line database.
K'NEX's SECURE SERVER connection will safely protect Credit Card information via the VeriSign™ system which you have probably used with other online purchases. This information will be deleted from your browser after you complete your order. Completion of your order can be done by one of the following: A) Complete the Credit Card Processing page, B) Closing your Web Browser.
K'NEX requires that online ordering be done by an adult 18 years or older. Any customer wishing to submit an order who is younger than 18 years of age must have the order submitted by a parent or guardian. These orders will become the responsibility of the parent(s) or guardian(s) that own the valid credit card used in the transaction. If you have any questions regarding a purchase, please contact our Consumer Service Center at 1-800- KID - KNEX (1-800-543-5639), Monday through Friday, 8:30 a.m. to 5:00 p.m. EST (US and Canadian callers only).
OPTIONAL ORDERING METHOD
If you feel uncomfortable submitting your credit card information over the Internet, you may choose the items you would like to purchase online and then select the "MAIL-IN ORDER FORM" option to print-out your order. Once you have printed your completed order form, send it in with one of the following payment options: A) Credit Card information (MasterCard or VISA only) with Expiration date, or B) Attach a Personal Check or Money Order made out to "K'NEX Industries" for the amount noted on the completed form. We are sorry, but we cannot accept Credit Card orders over the phone.
Please contact our Consumer Service Center regarding any questions and/or inquiries regarding the ordering of K'NEX Parts online and/or through the mail at 1-800-KID-KNEX (1-800-543-5639), Monday through Friday, 8:30am to 5:00pm EST (US and Canadian callers only)
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